Shipping Policy

Titan Radio Solutions

1. Shipping Methods and Rates

At Titan Radio Solutions, we offer a variety of shipping options to meet your needs, whether you’re ordering brand-new Motorola equipment or a used radio from our inventory. Shipping rates are calculated based on the weight of your order and your destination. You’ll be able to choose your preferred shipping method during checkout.

2. Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Used and refurbished radios may occasionally require additional inspection time before shipping to ensure they meet our quality standards. If we’re experiencing a high volume of orders, or if your item requires extra testing, shipment may be delayed by a few days — please allow additional time in transit for delivery. If there will be a significant delay in shipping your order, we will contact you via email or phone.

3. Shipping Confirmation and Order Tracking

You will receive a Shipping Confirmation email once your order has shipped, containing your tracking number(s). Tracking numbers will be active within 24 hours of shipment.

4. Domestic Shipping Policy

We currently ship to addresses within the United States, including Alaska and Hawaii. Delivery delays can occasionally occur due to carrier volume or weather conditions beyond our control.

5. International Shipping Policy

We currently do not ship outside the United States.

6. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are provided at checkout based on the shipping method you select.

7. Shipment to P.O. Boxes or APO/FPO Addresses

Titan Radio Solutions ships to P.O. Boxes and APO/FPO addresses using USPS services. Please note that delivery to these addresses may take longer than standard shipping times.

8. Packaging of Used Equipment

All used and refurbished Motorola radios and accessories are carefully tested, cleaned, and packaged to prevent damage during transit. Where applicable, original or protective packaging is used to safeguard sensitive electronic components.

9. Damages

Titan Radio Solutions is not liable for products damaged or lost during shipping once they have left our facility. If you receive your order damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods, as these will be required to process a claim.

10. Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order, including specific terms for used and refurbished equipment. Please refer to our Return & Refund Policy page for full details.

11. Customer Service

For any questions regarding your order or shipment, please contact our customer service team at motorolaradiocommunications@gmail.com.